We understand that sometimes a purchase may not meet your expectations, so we offer two types of returns : Standard and Damaged or Defective Upon Arrival Returns.

Standard Return

Most of our products can be returned within 30 days after shipment. To be eligible for a standard return, your item must be in good, unused condition and include all original parts and packaging. Standard returns will be refunded using the original payment method or store credit.

Please Note : The standard return option is not intended for defective items.

Conditions for Standard Return:

• Item(s) must be in good, unused condition.
• All original parts and packaging must be included.

Return Process for Standard Return:

Please have your order number (#PSXXXXOPS), photo of each returned item and the purchaser's email ready before visiting our self-service return system to submit your request.

Shipping Information:

• Customers are responsible for shipping costs for all orders.
• Any duties or taxes incurred on the return will be deducted from the refund total.

If you receive a damaged or defective item in your order, please inform us immediately. Our customer service team will guide you through troubleshooting steps to verify the issue. Once we confirm the item is defective, we will provide you with a replacement.

We are dedicated to finding the best solution for you and ensuring a smooth and hassle-free return experience. Please take some time to carefully read the product descriptions to select the appropriate return method. If you have any questions or need assistance, please contact our customer support team.

Damaged or Defective Upon Arrival

If you receive a damaged or defective item in your order, please inform us immediately. Our customer service team will guide you through troubleshooting steps to verify the issue. Once we confirm the item is defective, we will provide you with a replacement.

We are dedicated to finding the best solution for you and ensuring a smooth and hassle-free return experience. Please take some time to carefully read the product descriptions to select the appropriate return method. If you have any questions or need assistance, please contact our customer support team.